Customer Service

Customer Service


All trade prices quoted are excluding VAT. Whilst every effort will be made to maintain our prices; we reserve the right to amend prices without notice. This price list supersedes any previous price list.


All Goods remain the property of Grafton International Limited until full payment is made. Payment is due in full prior to despatch of goods. In the event that a credit account has been agreed, payment is due 30 days from the date of invoice.

Payment can be made by:

  • Credit cards ( we accept all major credit cards)
  • BACS payments ( please call for bank details )
  • Cheques ( made payable to “Grafton International Limited” )

Receiving Parcels

Please check the following steps when receiving your parcel from our courier service

  • Always check the number of parcels you are signing for
  • Check your goods off against the delivery note
  • Should the parcel look damaged, please sign for it as damaged

Delivery Charges

Please refer to the delivery page for further details on delivery charges.

Electrical Items

Grafton International Ltd guarantees all products against mechanical and electrical manufacturing defects for 6 months from the date of purchase.

During this guarantee period, The Edge Nail & Beauty will repair or replace (at Grafton International’s discretion) the product or its defective parts subject to the terms and conditions.

This guarantee does not cover:

  • Periodic maintenance, the repair or replacement of parts due to wear and tear
  • Consumables (components that are expected to require periodic replacement during the lifetime of a lamp such as batteries, starters, bulbs, ballasts, etc)
  • Damage or defects caused by use or treatment of the product inconsistent with normal use.

Internet Orders

When placing an order from The Edge Nail & Beauty website, we will send you an email confirming receipt of your order, where a credit card payment will be taken upon despatch of your order.

Ordering & Support

Products can be purchased in a variety of ways. By telephone, post, fax or email or by visiting our website. Orders are normally despatched within 24 hours of receiving an order, however this can vary subject to stock availability. Should an item be out of stock we will either inform you or place the item on a back order to despatch when back in stock.

By telephone: +44 (0) 1827 280080

By post: The Edge Nail & Beauty, Grafton International, 301 Relay Business Park, Tamworth, B77 5PT

Email: [email protected]